National Credit Regulator :: Approved Fee Structure
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A Debt Counsellor may receive the following fees in respect of consumers who have applied for debt
An application fee, limited to the amount prescribed in terms of Schedule 2 (2) of the Act, recoverable
directly from the consumer upon receiving an application for debt review;
A rejection fee of R300.00 (excluding VAT) in respect of consumers whose applications have been
rejected in terms of section 86(7)(a);
A monthly after-care fee payable to the DC 5% up to a max of R400 (excl
VAT) for the first 24 months,
thereafter reducing to 3% to a
max of R400 (excl VAT).
A restructuring fee of the lesser of the first instalment of the debt re-arrangement plan in respect of a
consumer whose applications have been accepted in terms of 86(7) (b) or 86(7) (c).
• Maximum allowable fee for a Single Application (Once off) R6000 (excl VAT)
• Joint Application (Once off) R6000 (excl VAT)
100% of the fee is payable at the first instalment
Should a Debt Counsellor fail to submit proposals to Credit Providers or refer the matter to a Tribunal
or a Magistrate Court within 60 business days from date of the debt review application the Debt Counsellor
has to refund 100% of the fee paid by the consumer (excluding the application fee).
Payment of the monthly after-care fee is to commence in the 2nd month after the amount in 1.3.1 above has been paid.
Should the consumer withdraw from the process after completing stages 1.3 above, a fee equal to 75% of the restructuring fee as per 1.3 above is payable by the consumer.
Legal Fees : A legal fee for a consent
order of R750. Any additional
legal fees to be negotiated
separately with the consumer
and the DC must be able to
produce pro-forma invoices.